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On February 11, 2025, Zycus hosted an exclusive event at the iconic Melbourne Cricket Ground (MCG), Australia – a landmark celebration marking the official launch of the Merlin Agentic Platform and the beginning of the Agentic AI era in procurement.
This high-energy gathering brought together industry leaders, Zycus customers, and AI visionaries from across Melbourne and greater Australia to share experiences, explore innovation, and showcase how Zycus is turning the future of procurement into a reality today.
In this video, Sarfraz Memon, Procurement Systems & Data Analyst at Melbourne Water, discusses how Zycus & Melbourne Water transform procurement through AI-driven solutions. He shares valuable insights on how Intake Management and Agentic AI can help streamline sourcing and decision-making in the public utilities sector.
Recorded at our Melbourne event, this testimonial highlights how Zycus supports digital transformation for critical infrastructure providers like Melbourne Water, helping to modernize procurement in Victoria’s public sector.
At Zycus, AI isn’t just an add-on – it’s the foundation. With over 20 years of AI investment and the industry’s most advanced autonomous procurement platform, we’re leading the charge toward procurement that’s faster, smarter, and truly strategic.
Zycus continues to empower organizations across Melbourne and Australia, helping them digitize procurement, improve efficiency, and make smarter, AI-backed decisions.
Watch the video to learn how Zycus & Melbourne Water transform procurement and shape the future of public sector sourcing in Australia.
