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Agentic AI in Action: A Hands-on Experience with Live Use Cases

In this high-impact session at Horizon Asia 2025, Zycus product leader Tejit Mittal offered a hands-on walkthrough of how Agentic AI is actively transforming procurement tasks through real-time automation, intelligent assistance, and intuitive user experiences. Rather than focusing on theory, Tejit demonstrated practical workflows live—from request creation and supplier risk validation to spend analysis and autonomous sourcing—all powered by Merlin AI.
Key Takeaways:
  • Frictionless User Experience: Conversational intake allows non-procurement users to create accurate, policy-compliant requests within minutes via Microsoft Teams.
  • Embedded Intelligence: AI agents dynamically guide users through procurement, legal, and risk workflows, asking only context-specific questions—reducing training needs and errors.
  • Real-Time Spend Insights: Business users and procurement leaders can now ask natural-language questions and get instant visualized spend analysis without navigating reports.
  • Automated Risk & Contract Checks: The system surfaces existing NDAs, flags missing supplier data, and pre-fills forms—enhancing compliance without user effort.
  • Autonomous Sourcing at Scale: Tail-spend RFQs can be automatically initiated and negotiated by AI agents, freeing procurement teams to focus on strategic sourcing.

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