Skip to content 
At Horizon US 2024, Frederic Khalil, a procurement leader at Broadridge, shared insights into the company’s journey from a decentralized procurement model to an AI-driven, streamlined Source-to-Pay (S2P) transformation.
Broadridge, a leading financial services firm, historically operated with federated, unstructured procurement processes, minimal contract management, and limited spend visibility. Frederick led the charge to modernize procurement by focusing on three key pillars: talent, process, and technology.
Key Takeaways:
- Procurement as a Strategic Partner: Traditionally viewed as a support function in financial services, Broadridge repositioned procurement as a business enabler, improving supplier relationships and contract transparency.
- Operational Efficiency & Control: By streamlining procurement workflows and implementing structured controls, Broadridge aimed to eliminate inefficiencies while ensuring compliance.
- User-Centric Procurement: A key goal was to enhance user experience by providing intelligent tools and data-driven decision-making to reduce manual intervention.
- Technology Selection & GenAI Integration: Broadridge evaluated multiple providers before choosing Zycus as its procurement technology partner. The firm leveraged GenAI to automate negotiations, improve sourcing, and enhance spend visibility.
The session highlighted Broadridge’s commitment to digital procurement transformation, reinforcing how strategic alignment, AI-driven automation, and structured processes can drive procurement excellence in financial services.
