Global BPO Provider Based in the UK, Partners with Zycus for Source-to-Pay Procurement Transformation

Princeton, NJ, April 12, 2019: Zycus is pleased to announce that a leading business process outsourcing company headquartered in England, UK, has entered into a 5-year agreement with Zycus for their procurement transformation. They have signed up for the entire Source-to-Pay suite from Zycus.

Established in the early 1800s, the organization started off as a provider of printing related services to the financial industry sharing one reason: to make an incentive for their customers by working smart with fewer assets, upgrading efficiencies, improving their customer experience and revitalizing their brand reputation.

The client had been using a mix of legacy bespoke software solutions that lacked the gradations of a best-in-breed solution. With an increasing customer base, they needed a solution that could align with their business requirement and help them embark on a journey of process excellence. Also, the outdated user interface of their enterprise applications constantly impacted user adoption. This is where they decided for a big transformation of their source-to-settle process.

During the evaluation, Zycus stood out from other technology providers because of its constant consultative demonstrations and product features including such as ease-of-use, flexibility, and intuitive UI, and in-house implementation capability. Strong future roadmap and democratic nature of R&D tenacity were also a part of the consideration. All-in-all, Zycus team demonstrated great understanding of their problems associated with the dynamics of source-to-pay frameworks.

‘‘We grew concrete associations with their key partners and that convinced them that Zycus is great to work with and has always been consistent and transparent all through the implementation procedure. Happy to onboard the customer!” said Dixit Jasani, Vice President, Sales, Zycus Inc.