Crown Resorts Upgrades to Zycus for Complete Suite Enablement of Sourcing and Supply Management Processes

MELBOURNE, AUSTRALIA – MAY, 6, 2015 – Zycus a world leader in Procurement Technology solutions across the source-to-pay cycle, announced today that Crown Resorts, one of Australia’s largest entertainment groups, has selected Zycus as its new procurement technology provider.

The deal represents a replacement of Crown’s current e-Sourcing and Contract Management solutions plus an expansion to encompass the Zycus Spend Analysis, Supplier Information and Performance Management solutions. “Zycus first came to our attention when we were evaluating the marketplace for a Spend Analysis solution,” says Ben Briggs, Group General Manager – Procurement and Supply at Crown Resorts Limited. “We were particularly impressed with the user adoption and use rates being achieved routinely by Zycus customers.”

Zycus has demonstrated just how flexible and adaptive they can be. Another big plus for us is that Zycus has people on the ground in Australia real procurement domain experts, who understand our challenges and needs.

On the strength of Zycus’ spend analysis proof of concept (POC) exercise — and recognising the long-term future value of having a fully integrated suite of sourcing, procurement and supply management solutions — Crown decided to open a competitive RFP for its entire solution portfolio. Through rigorous hands on testing and competitive evaluation across all major source-to-pay suite providers, the Crown team selected Zycus ultimately for its combination of:

• Sophisticated functionality.
• Ease of use.
• Solution integration, interoperability, and scalability.
• Responsiveness to customers.
• Focus on delivering strong user adoption and utilisation.

“Zycus has demonstrated just how flexible and adaptive they can be. Another big plus for us is that Zycus has people on the ground in Australia real procurement domain experts, who understand our challenges and needs. We like knowing they are right here to support and advocate for us,” says Briggs.

“For companies to achieve significant performance improvements and expected returns on their technology investments, they first need to achieve broad adoption, use, and utilisation of the tools,” observes Zycus CEO and founder Aatish Dedhia. “This is why we spend so much time engineering our advanced solutions for ease of use and why we dedicate so many resources — expert sales and implementation teams, customer success managers, procurement consultants, and so forth — to supporting our clients far beyond their implementation stages and to ensure they achieve strong adoption, business performance improvements, and ROI.”