Client Testimonials

To support our continuous efforts to deliver high quality, affordable dental care, we had a management mandate to improve procurement performance and expense control across our organization. We chose Zycus mainly for the ease of use and superior functionality of the tools, which will enable us to be more effective in the way we manage sourcing and contracting. After the initial pilot program, we could clearly see the combined value proposition brought to the table by Zycus’ eSourcing and Contract Management modules.

Draka was very impressed with Zycus’ flexibility and their responsiveness was a key factor in our selection. Zycus is helping us achieve our key goals of managing categories on the global level more effectively and running successful sourcing events. We also expect process improvements through the automation and standardized view of spend analysis across the enterprise.

There’s a cost to measuring and managing supplier performance. The solution gives us good information for figuring out who we should be measuring and developing. It helps us identify high-spend suppliers and where supplier relationship management and cost-focused strategies should be applied. We also had a detailed project schedule and resources dedicated to execution on our end. Zycus really helped by making sure we hit all the important points and pulled the data fields we needed to pull, so our implementation went very smoothly.

Our aim is to accelerate ROI and reduce the sourcing cycle time significantly through the automation of our sourcing programs. Zycus Strategic Sourcing was an obvious choice as it is robust and easy to use. We really like the Web 2.0 technology with its drag-and-drop based RFQ creation, “what if” analysis, scoring of responses and flexible bid analysis functionality.

Zycus team really helped us put together a metric that is much easier to run, gives us the same visibility and for my time or involvement in it that its reduced by 70% so that’s been a big win.

We have identified a number of immediate strategic sourcing opportunities and will take advantage of the Zycus team’s expertise, experience and access to global supply-market intelligence to structure and manage those events.

The tools are really easy to use. So the training is not complicated. And once you get into the tool, you are able to use it pretty easily. Its drop down menus and easy utilization.

From a process excellence perspective, Zycus the tools – as we sit with the other procurement organizations – they love what the tool offers, it makes their jobs a lot easier and what it’s enabling us to do is really see the total spend in a decentralized model but using centralized reporting, savings analytics, as well as the same tools to do RFPs and quarterly business reviews to manage our suppliers.

Our strategic procurement team depends on an ability to analyze our spending in ways that could give us more systematic, accurate, detailed and frequent views especially into our indirect spending categories. We were particularly impressed with the way Zycus was able to take a month’s worth of our actual spending data, process it quickly and present us with a solid business case that also confirmed our hunches about where the greatest improvement opportunities would be. We are quite pleased with both the accuracy of our spend data and the ease of training our personnel and obtaining user adoption for the iAnalyze tool.

With the full ownership of the Louisiana and Jamaica operations, our spend volume and complexity increased dramatically. We suddenly had an opportunity to more fully leverage and manage spend categories across a larger portfolio; however, we required an efficient and effective consolidation of data from multiple systems. We were impressed by the combination of speed, accuracy and potential of the Zycus product. Zycus provides an automated spend management tool capable of consolidating and classifying data from multiple systems into a customizable taxonomy. Further, we felt that Zycus offered the most efficient and effective implementation plan, coupled with an intuitive web-based analysis tool that could be more quickly adopted and utilized by our procurement and logistics teams across the business.

We are planning to issue a large number of RFPs to suppliers around the country. The process of distributing, following, collecting, sorting, and analyzing RFP responses is very tedious, so we were looking for a simple and efficient way to issue RFPs, collect, and analyze suppliers’ responses.” With the time for contract renegotiations fast approaching, M.C. Dean needed to get the right eSourcing tool up and running in the shortest possible time frame. Zycus was there when we needed them and have been very responsive to our queries and requirements. Their Solution has most of the functions we were looking for, including an easy way to compare suppliers’ responses to our RFPs and an ability to add eAuctions. We are quite hopeful the ability to issue, receive, and analyze RFPs electronically will save us significant time and paper.

Our primary objective for Zycus iSource is that our people get to spend more time focusing on strategic things. We have found Zycus to be flexible in helping us to manage around [our constraints] and also highly knowledgeable in guiding us through important decisions.