We discussed the various facets of sourcing automation – the growing significance, factors responsible, automation benefits, etc. in previous blogs. Click here to read part 1, part 2, part 3 and part 4 of the series.

The need for automation has been justified to the management and the best solution has been selected. However, if things go wrong in the implementation stage, it can cost the organization a lot. In this blog we will cover few implementation best practices that can be followed.

• Design program metrics, tied to individual performance metrics, which clearly communicate expectations.
• Create a pilot pipeline for categories with detailed specifications and with suppliers willing to compete in the eSourcing event.
• Management announcement – explaining the rationale behind the technology adoption. Mandate from top management especially for spend above “X” value must be sourced via e-sourcing route.
• Ensure that message is sent across the organization about merits of e-sourcing process and convincing users that e-sourcing is not ONLY “REVERSE AUCTION”.
• Mapping of “AS- IS “ process.
• Identification of the access rights of user groups based on profile and commodities /service being handled.
• Sign-off from key stakeholders to avoid costly re-work.
• Documenting best practices and demonstrating how they can be facilitated by e-sourcing.
• Celebrating success and ensuring it is replicated at every procurement group.
• Defining the proper commodities / services which are most amenable to e-sourcing process during the initial events.
• Defining templates in sync with the business which can be globally used across procurement groups.
• Clearly highlighting the benefits of eSourcing technology to all the users.
• Continuous Training till adoption is close to 100% and certification of trainers.
• Get internal customers actively involved in the decision-making process.