Skip to content 
La-Z-Boy partners with Zycus to transform its procurement processes through AI-based source-to-pay technology
New Jersey, September 28, 2021: La-Z-Boy Incorporated, a global leader in residential furniture, signs a multi-year contract with Zycus, the pioneer in Cognitive Procurement software suite to transform its Source-to-Pay process.
The coronavirus pandemic has buffeted manufacturers in every sector, and almost all of them have grappled with supply chain disruptions. Yet, in this time of adversity, La-Z-Boy embarked on the journey of total digital transformation. La-Z-Boy partnered with Zycus to streamline its source to pay processes, post a comprehensive review of multiple technology providers.
“The pandemic, related macroeconomic uncertainty and supply chain disruption have created numerous challenges during the past year and a half. As we work through these various issues, La-Z-Boy remains committed to bringing quality and comfort to people around the world and enriching their lives by turning their houses into homes. During this time, Zycus approached us with its suite of integrated products across the source-to-pay cycle backed by their Merlin AI capabilities.”– Stefanie Givens-Wilson, Senior Manager- Indirect Categories
Zycus’ suite of products will increase operational efficiencies across the source-to-pay cycle and will significantly improve the experience of La-Z-Boy’s end customers by reducing the sourcing cycle time with iSource and regulating contracts and reducing supplier risk through iContract and iRisk. This will ultimately reduce spend and contract cycle times and provide better visibility and reporting.
Zycus’ Merlin for eInvoicing, powered by AI, will help streamline the invoicing process with a significant reduction in the costs per invoice and processing time required per invoice. Furthermore, Zycus’ Merlin for Contracts powered by AI, will give complete visibility into potential risks in the contract along with suggestions to mitigate them and achieve process compliance.
La-Z-Boy was keen to transition from its existing multi-software environment across the S2P cycle to a next-generation S2P solution. Zycus’ integrated Cognitive Procurement offering will help La-Z-Boy with this transformation process and will establish the new norms of S2P processing. La-Z-Boy will also deploy Zycus’ Merlin AI across S2P process, a reflection of its innovative vision and commitment to quality.”– James Kanir, Vice President, North Americas
About Zycus:
Zycus is the pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source-to-Pay integrated suite.
Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore.
About La-Z-Boy:
La-Z-Boy Incorporated is one of the world’s leading residential furniture producers, marketing furniture for every room of the home. The Wholesale segment includes England, La-Z-Boy, American Drew®, Hammary®, and Kincaid®. The company-owned Retail segment includes 157 of the 352 La-Z-Boy Furniture Galleries® stores. Joybird is an e-commerce retailer and manufacturer of upholstered furniture.
The corporation’s branded distribution network is dedicated to selling La-Z-Boy Incorporated products and brands, and includes 352 stand-alone La-Z-Boy Furniture Galleries® stores and 560 independent Comfort Studio® locations, in addition to in-store gallery programs for the company’s Kincaid and England operating units.