‘Generate’ Success: Generative AI in Sourcing

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Pranav Ramkumar

Published On: 12/28/2023

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Generative AI in sourcing

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In its own words, Generative AI is “a type of artificial intelligence technology that can generate new content, whether it’s text, images, music, or other media.”

This rapidly emerging technology learns from vast databases of training data to produce creative material, including text, photos, audio, and video. Generative AI is being applied in several fields to great success, and there exist several fields that it’s yet to explore. The applications of generative AI in sourcing to enhance human capabilities and automate repetitive jobs are virtually limitless, ranging from creative writing to analytics and negotiation.

Maintaining high data quality is crucial for the effectiveness of generative AI in sourcing. Practices like data cleansing and governance ensure that AI systems perform optimally, especially when dealing with diverse and inconsistent data sources.

Artificial intelligence in sourcing is expected to substantially decrease cycle times, generate cost savings, and improve compliance—whether it is used to automate RFX development, forecast supplier risk, or streamline bid analysis. This blog serves as the beginning of an expedition into the intelligent automation of supply chain and procurement landscape in the future.

Read more: What is Generative AI? The Future of Procurement and Automation

Generative AI in Sourcing and Supply Chain

Generative AI represents a seismic shift in how technology can accelerate and optimize source-to-pay processes.

Generative AI models can simplify the entire sourcing process, from creating RFXs to negotiating and analyzing bids. For instance, generative AI can automatically create new documents that are customized to a certain category or event by analyzing previous RFPs and organizational norms, saving teams from having to start from scratch when creating RFP templates. It can forecast the best strategies and price thresholds by simulating thousands of supplier negotiations and providing data-driven insights, as opposed to depending only on previous data. Furthermore, generative AI can swiftly recognize danger areas, cost-saving opportunities, and more in submitted proposals, saving analysts days of labor when processing bid data.

The benefits for sourcing teams are immense. By augmenting manual processes with intelligent automation, AI in sourcing and procurement helps:

  • Accelerate sourcing cycles
  • Reduce maverick spending through improved compliance
  • Optimize costs by predicting pricing trends
  • Proactively mitigate supplier risk scenarios
  • Enhance collaboration across stakeholder groups

Additionally, generative AI contributes to improving operational efficiency by automating workflows and reducing errors.

As generative AI in sourcing continues to mature, procurement leaders who embrace this technology stand to gain a sustained competitive advantage – both from increased efficiencies as well as being able to leverage accumulated data and insights over time. The generative imperative for procurement operations is here.

Watch Video: Spearheading Innovation with Generative AI

Applications of Generative AI in Sourcing

The possibilities are endless when it comes to applying generative AI to streamline and enhance procurement processes. Here are a few –

  1. Intelligent Creation — Procurement teams don’t have to start from zero when using generative AI to create customized RFP and RFQ templates for particular spend categories or forthcoming events. It can generate original drafts with pertinent parts and terminologies ready for review and finalization by analyzing existing SOPs and guidelines.
  2. Supplier Identification and Evaluation – AI can scour the internet and databases to identify potential suppliers. It can analyze these suppliers based on various criteria such as cost, quality, reliability, and sustainability, helping businesses make informed sourcing decisions. Additionally, leveraging external data can enhance decision-making by providing broader insights and benchmarking performance.
  3. AI-Driven Negotiations — Generative AI can help establish the best pricing thresholds and strategies by simulating thousands of negotiation scenarios, either entirely automating or supporting negotiations with suppliers. They can also notify buyers of recommendation prompts and provide instantaneous answers to inventory management queries and counterproposals.
  4. Contract Analysis and Negotiation – Generative AI can assist in drafting, reviewing, and negotiating contracts with suppliers. It can analyze contract terms, suggest optimizations, and even simulate negotiation scenarios to find the most favorable terms. Natural language processing enables the software to interpret lengthy legal documents and extract key information, enhancing efficiency in data processing.
  5. Predictive Analytics — To help with sourcing decisions, generative AI can predict pricing patterns, demand drivers, currency volatility, and other signals. It finds relationships in enormous datasets that are impossible (or very difficult!) for a human to examine manually. With continued exposure to your organization’s data & preferences, generative AI will grow stronger and provide enriched insights to elevate your sourcing. Combining internal data with external data sources can reveal additional insights and opportunities for more accurate predictions and performance assessment.
  6. eAuction Optimization — Generative artificial intelligence (AI) is very useful for RFX events that end in eAuctions. It can rapidly scan and interpret several complex bids and identify savings gaps, compliance difficulties, and risk factors for each supplier response. As a result, analysts are free to concentrate on making wise decisions. Analyzing supplier performance metrics can further optimize sourcing decisions by enhancing procurement strategies and managing risks.
  7. Customer and Employee Feedback Analysis – As an adjacency to procurement, AI can analyze customer and employee feedback to identify areas for improvement in products or services, which can then inform sourcing decisions. Additionally, AI can enhance supplier relationship management by providing data-driven insights that optimize supplier relationships and support strategic decision-making.

These applications barely scratch the surface as we help customers tap into the creative potential of AI to boost procurement performance. The future of intelligent automation in sourcing is here!

The Future of Sourcing with Generative AI

We’ve only just begun to see how generative AI in sourcing can optimize procurement landscape. The exponential gains will keep compounding annually as models take in more training data. Organizations will embrace new features more frequently as a result of evolving capabilities, giving early adopters a stronger competitive advantage. Generative AI will significantly impact supply chain management by optimizing procurement processes, analyzing supplier data, and improving decision-making.

Zycus is dedicated to advancing our solutions by pushing the limits of what is feasible, with Generative AI. Procurement organizations who are embracing this new technological reality have the opportunity to revolutionize their value chains by breaking through conventional barriers and achieving unprecedented efficiency and savings.

Merlin Intake, Zycus‘ revolutionary AI-powered chatbot sits as your all-powerful personal assistant, to assist you across the Source-to-pay cycle & suites.

Capable of performing automated tasks, fetch data across modules, Merlin Assist democratizes procurement by leveraging OpenAI’s ChatGPT to help you maximize sourcing.

Zycus’ Merlin for iRisk & Risk Radar applications provide in-depth supplier risk profiles across various risk categories, ensuring a precise and multidimensional view of vulnerabilities. Also receive real-time risk alerts powered by ChatGPT, enabling rapid responses to critical supplier risk events and proactive risk mitigation strategies.

Real-World Application: Dow Enhances Procurement Efficiency with AI

In our ongoing exploration of artificial intelligence’s transformative impact, it’s essential to showcase how leading organizations are applying these technologies to streamline their operations. Dow, a global leader in materials science, implemented Zycus’ Merlin AI solution to enhance its procurement efficiency.
Discover how Dow successfully leveraged Zycus’ advanced AI technology to transform its procurement operations and achieve significant efficiency gains. Watch the video below to learn more about their journey and the remarkable improvements they experienced.

 

These and more, only with Zycus’ Risk products.

The era of self-serving and enhanced sourcing is here. Generative AI in sourcing is without a doubt a turning point in the digital transformation of procurement. Reaching previously unheard-of heights for sourcing enterprises requires unlocking exponential efficiency and insights. Zycus, an established pioneer spearheading AI innovation, is prepared to bring customers into this new era by reshaping supply chain processes.

Request a demo from our cognitive sourcing experts and join us at the vanguard of human-AI collaboration redefining the possible and driving the future of procurement.

Related Reads:

  1. Artificial Intelligence in Accounts Payable: All you need to know
  2. The Role of AI in eProcurement
  3. Whitepaper – Artificial Intelligence use cases- Identifying and realizing the real value
  4. Artificial Intelligence (AI) & its Impact on Procurement
  5. Wallpaper – Decoding AI in Procurement
  6. Leveraging Conversational AI in Procurement
  7. Revolutionizing Procurement with Artificial Intelligence
  8. Merlin AI Platform: 3 Things You Should Know Right Now!
  9. How AI Powered Chatbots Are Transforming Workflow Management
  10. Leveraging Generative AI to Unlock New Procurement Frontiers
  11. Press release – Zycus’ AI Council Charts the Course of Generative AI in Procurement

Watch the AI Agents Work – Live Demo of Merlin Agentic Platform in Action

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Pranav Ramkumar
Pranav R is a Content Marketer with expertise and experience in creating & curating content for audiences of all ages. Graduating with an MBA from IITM in 2021, he explored his PM inclinations for a year, before joining Zycus. He’s been writing about procurement & paraphernalia for 1.5+ years and is passionate about bringing new perspectives, pointers & puns to what he writes. Outside work, he’s an Arsenal fan, and is a quiz & word games enthusiast.

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